Join the team in Malaysia

We are searching for a CHIEF INSTRUCTOR to be a team leader at the first AirRider Indoor Skydiving facility in Kuala Lumpur, Malaysia!

LOCATION: Kuala Lumpur, Malaysia

POSITION: Full-time, 40 hours per week

COMPANY OVERVIEW
Leisured Escapades is Jointly owned subsidiary between Indoor Skydive Australia Group Limited (ISA Group) and Bandar Utama City Sdn Bhd (1 Utama) formed to operate world class Indoor Skydiving Facilities across Malaysia under the brand AirRider.

Established in 2011, ISA Group have built and are operating a number of indoor skydiving facilities across Australia.  AirRider 1 Utama will be ISA Group’s first facility outside of Australia and is due to open its doors in December 2017.

The indoor skydiving facility is being developed as part of the extension of the 1 Utama Shopping Centre which includes access to the Bandar Utama MRT station, linking 1 Utama to the Greater Kuala Lumpur region. With over 30 million visitors per year, the 1 Utama shopping centre is an “all in one” complex combining retail, leisure, sporting and entertainment facilities.

THE ROLE
AirRider 1 Utama are looking for a Chief Instructor to lead the to lead the instructor team, coordinate and provide ongoing IBA instructor training and take on a shift manager role in addition to providing coaching services and normal instructor duties as required.

Kuala Lumpur is a vibrant and metropolitan city with easy access to the rest of South East Asia and Australia.  We offer an attractive expat salary package with numerous benefits to assist with the transition.

RESPONSIBILITIES
As the Chief Instructor, you will be ultimately responsible for the safety of staff and instructors inside the wind tunnel. You will ensure the instructor team keeps up to date with IBA guidelines and carries out their instructor duties safely and responsibly, including coordinating and conducting ongoing IBA training.

As well as perform general instructor duties taking first-time flyers and experienced flyers in the wind tunnel, you will provide personal coaching services and any other specialised services in the tunnel. You will lead by example and deliver a high level of customer service to provide a safe and fun customer experience.

You will take on general management duties including high-level problem solving and troubleshooting, opening and closing of the facility and be dealing with customers and reporting.

You will be expected to assist in day to day general facility duties where necessary and work with the rest of the management team to ensure a smooth running and safe experience for all.

REQUIREMENTS

Essential Desirable
  • IBA qualified Trainer level 3
  • Strong leadership and decision-making skills.
  • Excellent verbal and written communication skills
  • Excellent customer service skills
  • Proficient in English
  • Strong safety record
  • Experience in a leisure industry
  • Experience in retail
  • Experience in sales
  • Experience with face to face customer service
  • IBA FITP experience

TO APPLY

Please send a comprehensive CV and covering letter by 4th August 2017 to:

Alex Smith
Operations Manager – South East Asia
e-mail:  asmith@indoorskydive.com.au

If you have any questions or queries, please feel free to contact me via e-mail or phone:

Tel: +61 (0)44 834 5773

LINKS:

http://www.indoorskydiveaustralia.com.au/

http://www.1utama.com.my/

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